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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karen Fox

December 11, 2025

5  out of  5
rating by Karen Fox
"I’ve been with Amber Smith’s State Farm agency for several years now and have multiple policies with them. The staff is always helpful in answering questions and prompt to return phone calls."
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Charmaine Lee

December 5, 2025

5  out of  5
rating by Charmaine Lee
"Dorrie was very helpful and pleasant to talk to. She handled my concerns in a positive manner. Was a pleasure speaking with Dorrie."
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Sharon R. Simonson

December 4, 2025

5  out of  5
rating by Sharon R. Simonson
"I'm one hundred percent satisfied with our policy. The staff and agents are wonderful and look for the best rates for their customers, and I highly recommend them."
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Kimberly McLaughlin

November 11, 2025

5  out of  5
rating by Kimberly McLaughlin
"I have been with State Farm for over five years. The agents there are very professional and respectful. I was considering looking into other insurance companies, but after speaking with Ms.Doree ( who was awesome ) I decided to stay with State Farm. Also Ms. Kendall was very kind and attentive to my needs. So I say thank you both. Happy to be apart of the State Farm family."
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enoch carter

November 5, 2025

5  out of  5
rating by enoch carter
"Everything went as i expected"
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Lark

October 23, 2025

1  out of  5
rating by Lark
"Received TERRIBLE customer service from this agency on MULTIPLE occasions, leading to our decision to switch to a different State Farm provider who will handle our accounts with care."
We responded:
"Thank you, Larkin, for taking time to do a review. We are happy you have found another agency to better suit your needs. Best wishes. "
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Nicole Harris

September 16, 2025

5  out of  5
rating by Nicole Harris
"I have been working with Amber Smith's team for many years now and must say they really know what they are doing. Always helpful with any questions or concerns I have. I plan on continuing using them for as long as possible."
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Pete Shaw

August 28, 2025

5  out of  5
rating by Pete Shaw
"This may be the best State Farm agencies to start a policy with and deal with always available. They get stuff done and I’ve only been with them a couple months and they’ve done more for me than my two previous insurances have done, which is insane to say Christine Johnson Amber smith is top tier"
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Zoie Hayes

August 26, 2025

5  out of  5
rating by Zoie Hayes
"Very nice has wonderful communication and got me set up with a great policy"
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keith Hall

July 28, 2025

5  out of  5
rating by keith Hall
"Professional, friendly, & handled my Renters insurance issue very well. I was very pleased with they're courtesy, timeliness, & detailed explanation of the policy. Try them, you won't regret it."
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Martha Smith

July 24, 2025

5  out of  5
rating by Martha Smith
"We've been with State Farm for a total of 35 years. During this time period We've only file two claims. The first one was not a pleasant experience. We decided to make small repairs ourselves and not file a claim. So when we needed a roof replacement after a storm damage the adjuster wanted to penalize us for making the repairs, forcing me to step out of character. However, the repairs were made. The second claim went much smoother. There were repairs I had to make in the past few years. I made the repairs and things have been very well since. I started speaking in single terms because my husband died four years ago. Since I've been with Amber Smith, I've been very pleased. The staff is always kind and polite and friendly, showing a willingness to help. The agent that I had before could take a lesson from them in making the client feel that they appreciate their Business. Martha Smith"
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Yolanda B

July 19, 2025

5  out of  5
rating by Yolanda B
"Dorrie at State Farm is truly a gem! Her exceptional customer service, warm personality, and ability to connect on a personal level made my experience one of the best I’ve ever had. She’s not only knowledgeable and professional but also incredibly relatable—sharing her own stories and experiences helped build a genuine connection that made me feel seen and valued as a customer. Dorrie went above and beyond to make sure I understood everything and felt comfortable every step of the way. It’s rare to find someone who brings such positive energy and sincerity to their work. I’m grateful for the experience and highly recommend her to anyone looking for a trustworthy and personable insurance agent!"
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Shana Hester

July 18, 2025

5  out of  5
rating by Shana Hester
"Dorris, is great understanding and willing to work hard for you. One of the best experiences I’ve had dealing with and argent"
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Spiret Lofton

July 1, 2025

5  out of  5
rating by Spiret Lofton
"Great customer service! I was thinking about switching over to another agency and after talking to Dorrie she convinced me to stay and she was very responsive, helpful and reassuring! Thank You Dorrie Whitsett!"
We responded:
"Thank you for the review! -Amber"
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Courtney Williams

June 30, 2025

5  out of  5
rating by Courtney Williams
"Great experience with this agency. Anytime I have to call or stop by it's always a pleasant time with the women in the office. Very welcoming group of Agents."
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Silvino Ramirez

June 11, 2025

5  out of  5
rating by Silvino Ramirez
"Una agencia muy buena que nos ayuda en todo y muy amables"
We responded:
"Thank you Silvino for the kind words! "
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Shayna Kaplan

June 4, 2025

5  out of  5
rating by Shayna Kaplan
"Phenomenal group of professionals. We worked primarily with Christine to insure our new home in GSO. She’s knowledgable and friendly, and she will be our go-to for future insurance needs."
We responded:
"Welcome to our Agency, Shayna. We are excited to have you! That is great to hear Christine provided exceptional service for your insurance needs. "
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Laine & Brian Tousey

May 21, 2025

5  out of  5
rating by Laine & Brian Tousey
"We have been long term customers at State Farm with Amber Smith. The staff at this branch are phenomenal, they are always so helpful and supportive of our needs. Miles Hall was absolutely wonderful to work with today on our homeowners insurance needs- his customer service skills are impeccable. The receptionist was also so nice and friendly to talk with. Keep up the excellent work and service"
We responded:
"Thank you so much for the kind words, Mr. & Mrs. Tousey. It is our pleasure having you with our Agency! "
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Juan Carlos Espinoza

May 7, 2025

5  out of  5
rating by Juan Carlos Espinoza
"Muy buena atención agradeciendo"
We responded:
"Thank you, Juan for the positive feedback! "
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Nada Merghani

January 9, 2025

5  out of  5
rating by Nada Merghani
"Denise did an awesome job helping me sort things out for my renters insurance. :)"
We responded:
"Thank you for the feedback! Denisse is awesome, we are happy to hear she provided exceptional service!"
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Arturo Hernandez

December 18, 2024

5  out of  5
rating by Arturo Hernandez
"Excellent attention to me as client."
We responded:
"Thank you Arturo! We are happy to have you here with our agency! "
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Daniel Rosa

December 10, 2024

5  out of  5
rating by Daniel Rosa
"Love this place lovely woman, great bizzness woman, took care of me thus whole yr from moving to greensboro from nyc .made me feel like family"
We responded:
"Thank you Daniel for your feedback! -Amber"
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Debbie Richert

December 7, 2024

1  out of  5
rating by Debbie Richert
"I like this place at first but when I tried to take Mrs Smith up on her open door policy to discuss some of my insurance with her she did not have the time and told me I should find a new agent. So I did extremely happy with this guy. He actually thanked you for your business"
We responded:
"Thank you Debbie, we are happy you found an Agent that is better suited for you! -Amber"
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Cyndi Beasley

October 31, 2024

5  out of  5
rating by Cyndi Beasley
"Amber Smith, and her crew at State Farm Ins are great! They are friendly, professional and really trying to do their best! I get a great rate for my renter's insurance!"
We responded:
"Thank you for review! We are happy to hear you had a great experience with us!"
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GOAT Media

August 29, 2024

5  out of  5
rating by GOAT Media
"Keontre is exceptional—highly attentive to your needs and delivers outstanding client service. I’m excited about the opportunity to work together in the future!"
We responded:
"Thank you for your feedback! I am pleased to hear that Keontre took great care of you! -Amber"