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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kyle Thacker

January 28, 2026

5  out of  5
rating by Kyle Thacker
"Denisse offered fast and friendly assistance when I needed auto insurance documentation for a driver’s license renewal. She even phoned to alert me when the emails had been sent."
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Sergio Mendez

January 22, 2026

5  out of  5
rating by Sergio Mendez
"Muy buen servicio Denisse muy amable explica paso a paso y te resulve muchas dudas ."
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Gabriela

January 13, 2026

5  out of  5
rating by Gabriela
"Denisse Sanchez, has always been patient and willing to answer my questions. She helped me find the best coverage that fit my needs and budget , throughout the process I felt very supported and professionally guided."
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Linneth Hernandez

January 13, 2026

5  out of  5
rating by Linneth Hernandez
"⭐⭐⭐⭐⭐ Quiero dejar una excelente referencia para mi aseguradora Denise Sánchez. Estoy muy agradecida por todo el tiempo, la paciencia y la información clara que siempre me brinda. Denise siempre está disponible cuando la necesito y su atención es verdaderamente excepcional. Su trato es profesional, amable y muy cercano, lo que me hace sentir en confianza en todo momento. Sin duda la recomiendo ampliamente."
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Ana Reyes

December 17, 2025

5  out of  5
rating by Ana Reyes
"Servicio excelente por Denissee Sanchez"
We responded:
"Gracias, Ana! -Amber"
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Jose juan Sanchez

December 15, 2025

5  out of  5
rating by Jose juan Sanchez
"Denise es excelente persona muy atenta y me ayudó con todas mis preguntas todas son muy amable recomiendo mucho esta agencia no encontrarán nada igual 😊"
We responded:
"Gracias, Jose! -Amber "
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Karen Fox

December 11, 2025

5  out of  5
rating by Karen Fox
"I’ve been with Amber Smith’s State Farm agency for several years now and have multiple policies with them. The staff is always helpful in answering questions and prompt to return phone calls."
We responded:
"Thank you, Karen, for your kind words! -Amber "
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Charmaine Lee

December 5, 2025

5  out of  5
rating by Charmaine Lee
"Dorrie was very helpful and pleasant to talk to. She handled my concerns in a positive manner. Was a pleasure speaking with Dorrie."
We responded:
"Thank you for taking time to share you experience with us! We are glad to hear Ms. Dorrie provided exceptional service! -Amber "
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Sharon R. Simonson

December 4, 2025

5  out of  5
rating by Sharon R. Simonson
"I'm one hundred percent satisfied with our policy. The staff and agents are wonderful and look for the best rates for their customers, and I highly recommend them."
We responded:
"Thank you, Sharon, we greatly appreciate your business! - Amber "
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Kimberly McLaughlin

November 11, 2025

5  out of  5
rating by Kimberly McLaughlin
"I have been with State Farm for over five years. The agents there are very professional and respectful. I was considering looking into other insurance companies, but after speaking with Ms.Doree ( who was awesome ) I decided to stay with State Farm. Also Ms. Kendall was very kind and attentive to my needs. So I say thank you both. Happy to be apart of the State Farm family."
We responded:
"Thank you, Kimberly, for taking time to share your experience with us! "
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Lark

October 23, 2025

1  out of  5
rating by Lark
"Received TERRIBLE customer service from this agency on MULTIPLE occasions, leading to our decision to switch to a different State Farm provider who will handle our accounts with care."
We responded:
"Thank you, Larkin, for taking time to do a review. We are happy you have found another agency to better suit your needs. Best wishes. "
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Nicole Harris

September 16, 2025

5  out of  5
rating by Nicole Harris
"I have been working with Amber Smith's team for many years now and must say they really know what they are doing. Always helpful with any questions or concerns I have. I plan on continuing using them for as long as possible."
We responded:
"Thank you, Nicole, for your feedback! We appreciate your business!"
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Pete Shaw

August 28, 2025

5  out of  5
rating by Pete Shaw
"This may be the best State Farm agencies to start a policy with and deal with always available. They get stuff done and I’ve only been with them a couple months and they’ve done more for me than my two previous insurances have done, which is insane to say Christine Johnson Amber smith is top tier"
We responded:
"Thank you for your positive review! -Amber "
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Zoie Hayes

August 26, 2025

5  out of  5
rating by Zoie Hayes
"Very nice has wonderful communication and got me set up with a great policy"
We responded:
"Thank you, Zoie, and welcome to our agency! -Amber "
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keith Hall

July 28, 2025

5  out of  5
rating by keith Hall
"Professional, friendly, & handled my Renters insurance issue very well. I was very pleased with they're courtesy, timeliness, & detailed explanation of the policy. Try them, you won't regret it."
We responded:
"Thank you, Keith, for sharing your experience! -Amber "
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Martha Smith

July 24, 2025

5  out of  5
rating by Martha Smith
"We've been with State Farm for a total of 35 years. During this time period We've only file two claims. The first one was not a pleasant experience. We decided to make small repairs ourselves and not file a claim. So when we needed a roof replacement after a storm damage the adjuster wanted to penalize us for making the repairs, forcing me to step out of character. However, the repairs were made. The second claim went much smoother. There were repairs I had to make in the past few years. I made the repairs and things have been very well since. I started speaking in single terms because my husband died four years ago. Since I've been with Amber Smith, I've been very pleased. The staff is always kind and polite and friendly, showing a willingness to help. The agent that I had before could take a lesson from them in making the client feel that they appreciate their Business. Martha Smith"
We responded:
"Thank you, Martha! Your review truly hit home and speaks volumes! We appreciate your business and if you have any questions along the way do not hesitate to give us a call. -Amber "
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Yolanda B

July 19, 2025

5  out of  5
rating by Yolanda B
"Dorrie at State Farm is truly a gem! Her exceptional customer service, warm personality, and ability to connect on a personal level made my experience one of the best I’ve ever had. She’s not only knowledgeable and professional but also incredibly relatable—sharing her own stories and experiences helped build a genuine connection that made me feel seen and valued as a customer. Dorrie went above and beyond to make sure I understood everything and felt comfortable every step of the way. It’s rare to find someone who brings such positive energy and sincerity to their work. I’m grateful for the experience and highly recommend her to anyone looking for a trustworthy and personable insurance agent!"
We responded:
"Thank you, Yolanda, for taking time to provide your detailed experience with our Agency! We are very appreciative of your business! -Amber "
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Shana Hester

July 18, 2025

5  out of  5
rating by Shana Hester
"Dorris, is great understanding and willing to work hard for you. One of the best experiences I’ve had dealing with and argent"
We responded:
"Thank you, Shana! We greatly appreciate your business! -Amber "
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Spiret Lofton

July 1, 2025

5  out of  5
rating by Spiret Lofton
"Great customer service! I was thinking about switching over to another agency and after talking to Dorrie she convinced me to stay and she was very responsive, helpful and reassuring! Thank You Dorrie Whitsett!"
We responded:
"Thank you for the review! -Amber"
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Courtney Williams

June 30, 2025

5  out of  5
rating by Courtney Williams
"Great experience with this agency. Anytime I have to call or stop by it's always a pleasant time with the women in the office. Very welcoming group of Agents."
We responded:
"Thank you and we are glad to have you join our team! -Amber "
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Silvino Ramirez

June 11, 2025

5  out of  5
rating by Silvino Ramirez
"Una agencia muy buena que nos ayuda en todo y muy amables"
We responded:
"Thank you Silvino for the kind words! "
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Shayna Kaplan

June 4, 2025

5  out of  5
rating by Shayna Kaplan
"Phenomenal group of professionals. We worked primarily with Christine to insure our new home in GSO. She’s knowledgable and friendly, and she will be our go-to for future insurance needs."
We responded:
"Welcome to our Agency, Shayna. We are excited to have you! That is great to hear Christine provided exceptional service for your insurance needs. "
Profile photo of Laine & Brian Tousey

Laine & Brian Tousey

May 21, 2025

5  out of  5
rating by Laine & Brian Tousey
"We have been long term customers at State Farm with Amber Smith. The staff at this branch are phenomenal, they are always so helpful and supportive of our needs. Miles Hall was absolutely wonderful to work with today on our homeowners insurance needs- his customer service skills are impeccable. The receptionist was also so nice and friendly to talk with. Keep up the excellent work and service"
We responded:
"Thank you so much for the kind words, Mr. & Mrs. Tousey. It is our pleasure having you with our Agency! "
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Nada Merghani

January 9, 2025

5  out of  5
rating by Nada Merghani
"Denise did an awesome job helping me sort things out for my renters insurance. :)"
We responded:
"Thank you for the feedback! Denisse is awesome, we are happy to hear she provided exceptional service!"
Profile photo of Arturo Hernandez

Arturo Hernandez

December 18, 2024

5  out of  5
rating by Arturo Hernandez
"Excellent attention to me as client."
We responded:
"Thank you Arturo! We are happy to have you here with our agency! "